Beacon Community Services

Speak up. We are listening.

We are committed to providing a safe, respectful, and inclusive environment. If you’ve experienced or witnessed something that concerns you, please use this form to let us know. All submissions are handled confidentially and in accordance with our organizational policies.

Full Directory

Administration

2723 Quadra St.
Victoria, BC V8T 4E5

250-658-6407

Hours of Operation

Monday–Friday: 8:30 a.m.–4:30 p.m.

Charitable Registration Number
12995 1174 RR0001

Complaints or Grievances Form

Beacon Community Services is committed to fostering a respectful, inclusive, and responsive environment. If you have experienced or witnessed a situation that you believe requires formal attention, please complete this form. All submissions will be handled confidentially and in alignment with our policies.

Name(Required)

First Last

Phone(Required)

How would you prefer to be contacted?

By phone

Beacon program or service that you have accessed (if applicable):(Required)

Details of the complaint(Required)

Please provide a detailed description of the issue, including what happened, where, when, and how it affected you.)

Name of the individuals involved:

If applicable, include the names of any staff or other persons involved in the matter.

Previous steps taken:

Have you previously reported this issue? If yes, please provide details.

Desired outcome:(Required)

What resolution are you seeking?

Supporting documentation

Attach any relevant documents or images that support your complaint.

Drop files here or

Accepted file types: jpeg, jpg, png, pdf, Max. file size: 100 MB.

Declaration and consent(Required)

I hereby declare that the information provided in this complaint form is true and accurate to the best of my knowledge. I understand that this information will be used to process my complaint and may be shared with relevant staff members as necessary to investigate and resolve the issue, in accordance with Beacon’s privacy and confidentiality policies. I consent to the organization contacting me to discuss this complaint and to seek further information if required.

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Speak up. We are listening.

Administration

Complaints or Grievances Form

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